pk87 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how pk87 ("pk87", "we", "us", "our") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "Player", "User") who access or use the pk87 online casino and sports betting platform available at pk87.app.

1.2 This Policy forms part of the overall agreement between you and pk87, alongside the Terms and Conditions and Responsible Gaming Policy. By creating a pk87 account or continuing to use the platform, you acknowledge that you have read and understood this Policy.

1.3 pk87 is committed to handling personal data with transparency, integrity, and in compliance with applicable data protection law. If you have any questions about this Policy or the way pk87 handles your data, please contact our support team using the contact details in Section 14.

2. Personal Data We Collect

pk87 collects personal data in the following categories:

2.1 Registration Data

When you create a pk87 account, we collect: full legal name, date of birth, Pakistan mobile number (MSISDN), and a password of your choosing. This data is necessary to create and maintain your account.

2.2 Identity Verification (KYC) Data

To process withdrawals and comply with anti-money-laundering obligations, pk87 collects copies of government-issued identity documents, specifically your Computerised National Identity Card (CNIC). We may also request proof of address and proof of ownership of payment methods in certain circumstances.

2.3 Financial Data

pk87 records transaction data including deposit amounts, withdrawal requests, associated payment method identifiers (such as JazzCash account numbers or Easypaisa wallet identifiers), and transaction timestamps. Full payment card or bank account credentials are never stored directly by pk87 – these are handled by our payment processing partners under their own security standards.

2.4 Usage and Technical Data

pk87 automatically collects certain technical data when you access the platform: IP address, device type, operating system, browser type and version, pages visited, session duration, and game activity logs. This data is used for fraud prevention, platform optimisation, and regulatory compliance.

2.5 Communications Data

If you contact pk87 support, we retain records of those communications including the content of messages, support ticket history, and associated account data. This enables us to provide consistent support and resolve disputes.

2.6 Data Collected via Cookies

See Section 8 for full details of cookies and tracking technologies used by pk87.

3. How We Use Your Personal Data

pk87 uses the personal data described in Section 2 for the following purposes:

• To create, maintain, and secure your pk87 account.
• To verify your identity and age (18+ requirement) in compliance with platform rules and applicable law.
• To process deposits and withdrawal requests in PKR via supported payment methods.
• To detect, investigate, and prevent fraud, collusion, money laundering, and other prohibited activity.
• To communicate with you regarding account activity, security alerts, and platform updates.
• To provide customer support and resolve disputes.
• To personalise your pk87 experience and present relevant game recommendations.
• To comply with legal and regulatory obligations, including record-keeping requirements.
• To improve platform performance, game library, and payment infrastructure based on aggregated usage analytics.

4. Legal Basis for Processing

4.1 Contract performance. The majority of personal data processing by pk87 is necessary for the performance of the account agreement between you and pk87 – including account creation, payment processing, and game provision.

4.2 Legal obligation. Certain processing activities – including KYC identity verification, transaction record-keeping, and suspicious activity reporting – are required by applicable anti-money-laundering and financial regulations.

4.3 Legitimate interests. pk87 processes usage and technical data based on its legitimate interest in preventing fraud, securing the platform, and improving service quality. These interests are balanced against your data protection rights.

4.4 Consent. Where pk87 seeks to send you promotional communications beyond transactional messages, we will obtain your explicit consent. You may withdraw consent for marketing communications at any time by contacting pk87 support.

5. Sharing Your Personal Data

5.1 pk87 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes.

5.2 pk87 shares personal data with the following categories of third-party service providers strictly as necessary to operate the platform:

• Payment processors – JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and international wallet/crypto providers – receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers – third-party KYC and AML screening services that verify CNIC data and screen against sanctions and politically exposed persons (PEP) lists.
• Platform technology providers – game studios and platform infrastructure providers who operate systems that underpin pk87's games and betting markets.
• Fraud prevention and cybersecurity providers – services that help pk87 identify bot activity, account takeover attempts, and payment fraud.

5.3 pk87 may disclose personal data to law enforcement, regulatory authorities, or courts where required to do so by applicable law, legal process, or to protect the rights and safety of pk87, its players, or the public.

5.4 All third-party service providers engaged by pk87 are contractually required to handle personal data in a manner consistent with this Policy and applicable data protection law.

6. KYC and Identity Verification

6.1 KYC verification is mandatory for all pk87 account holders prior to withdrawal processing. The verification process requires submission of a valid, in-date CNIC. Documents submitted for KYC are reviewed by pk87's compliance team and, where applicable, by our third-party identity verification partner.

6.2 CNIC images and associated data are stored in a secure, access-controlled environment. Access is limited to compliance personnel with a direct operational need. CNIC data is never used for marketing profiling or shared with commercial third parties.

6.3 pk87 may periodically require re-verification, particularly where account details have changed, unusual transaction patterns have been detected, or as required by updated regulatory guidance.

7. Payment Data

7.1 When you make a deposit via JazzCash, Easypaisa, or any other supported payment method, pk87 records the transaction amount, timestamp, and an anonymised reference to the payment method (e.g., the last four digits of a mobile wallet number). Full account credentials for mobile wallets or bank accounts are not stored by pk87.

7.2 For withdrawal processing, pk87 requires the payment method identifier to route funds correctly. This information is stored securely and used only for withdrawal transactions.

7.3 Payment data is subject to the security standards of the relevant payment provider in addition to pk87's own data security measures. Players using JazzCash or Easypaisa should review those providers' privacy notices for information about their own data handling practices.

8. Cookies and Tracking Technologies

8.1 pk87 uses cookies (small text files stored on your device) and similar technologies including local storage and session tokens to operate the platform. Cookies serve the following functions on pk87:

• Essential cookies – Required for login sessions, security token maintenance, and core platform functionality. These cannot be disabled without disrupting platform use.
• Analytics cookies – Used to collect aggregated, anonymised data about how players navigate the pk87 platform. This helps us identify performance issues and improve the user interface.
• Preference cookies – Store your language, display, and game preferences to personalise your pk87 experience on return visits.
• Fraud prevention cookies – Help pk87 identify suspicious access patterns and protect accounts from unauthorised access attempts.

8.2 By using the pk87 platform, you consent to the placement of essential and security cookies. Analytics and preference cookies are placed based on your consent where required by applicable law.

9. Data Retention

9.1 pk87 retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. Transaction records and KYC documentation are typically retained for a minimum period following account closure to comply with anti-money-laundering record-keeping requirements.

9.2 Where you request account closure, pk87 will cease active use of your personal data but will retain records in accordance with legal obligations. Data retained solely for legal compliance purposes is stored in restricted-access archives.

9.3 Usage logs and technical data are retained for a shorter operational period unless linked to an active fraud investigation or legal proceeding.

10. Your Data Rights

Subject to applicable law, pk87 account holders have the following rights regarding their personal data:

• Right of access – You may request a copy of the personal data pk87 holds about you.
• Right to rectification – You may request correction of inaccurate or incomplete personal data.
• Right to erasure – You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restriction – You may request that pk87 restrict processing of your data in certain circumstances, for example while a correction request is being assessed.
• Right to data portability – You may request your personal data in a structured, machine-readable format where technically feasible and legally applicable.
• Right to object – You may object to processing of your data based on legitimate interests, including direct marketing.

To exercise any of the above rights, contact pk87 support. We will respond to verifiable requests within a reasonable timeframe. Identity verification may be required before processing access or deletion requests.

11. Data Security

11.1 pk87 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS/TLS), access-controlled internal systems, regular security reviews, and staff training on data handling obligations.

11.2 No method of electronic transmission or storage is completely secure. While pk87 takes all reasonable measures to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in significant risk to affected individuals, pk87 will take appropriate steps to notify affected players and, where required by law, relevant authorities.

11.3 Players are also responsible for maintaining the security of their pk87 login credentials. Do not share your password with any third party. pk87 will never ask for your password via any communication channel.

12. Children's Privacy

12.1 pk87 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

12.2 Parents or guardians who believe that a minor may have registered a pk87 account should contact pk87 support immediately.

13. Updates to This Policy

13.1 pk87 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. The updated policy will be published on the pk87 website with a revised "Last Updated" date.

13.2 For material changes that significantly affect how your personal data is processed, pk87 will provide notice via the platform homepage or direct communication to registered account holders. Continued use of pk87 following notification of a material update constitutes acceptance of the revised Policy.

14. Contact

14.1 If you have questions, concerns, or requests relating to this Privacy Policy or pk87's data handling practices, please contact the pk87 support team. Contact email: [email protected]

14.2 If you are not satisfied with pk87's response to a privacy concern, you may have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.